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FROGED in action

If any of the concepts above weren’t crystal clear, or if you’d prefer to see FROGED in action, we’ve got you covered! Welcome to FROGED in action, a series of videos designed to help you master our platform and make the most of it.

Most of the videos are available on our YouTube channel, but some are exclusive content accessible only via direct links. To save you the hassle of searching, we’ve put together a summary of everything you’ll find, along with the links for quick and easy access.

About voice calls

Transfer, mute, hold and history:



How to call a contact:



About inbox

Assigned conversations, labels, teams and more:



The chat (part I):



The chat (part II):



About 
contacts

Users and companies:



About reports

Inbox overview:



Inbox performance:



Agent performance:




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