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Portuguese (Brazil) Manage conversations
Send attachments and voice notes
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Introduction to FROGED omnichannel inbox
Assign conversations to agents and teams
Close conversation
Label conversation
Collaborate with other agents in conversations
Use message templates in conversations
Send articles in conversations
Prioritise conversations
Quick view of user profile
Customize views
Reassign open conversations of an agent
Summarise conversation
Automate conversation assignment in inbox
Active customer satisfaction survey
Best practices
FROGED