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Edit workspace information
FROGED accounts are divided into workspaces, each with different parameters depending on the subscription. A single agent can belong to several workspaces, so it is necessary to identify each one correctly.
Workspaces have a name, an image or logo, an identification code and a default time zone. In the first section of settings, you can edit the workspace information.
Workspaces have a name, an image or logo, an identification code and a default time zone. In the first section of settings, you can edit the workspace information.
- To change the name, place the cursor in the text field and type the desired name.
- To change the default time zone for the space, open the selector and select the option that corresponds to the time zone where most agents or the business headquarters are located. Remember that this affects other FROGED features such as office hours and teams.
- To change the image of the space, click on the current image and upload a file from your device. The maximum file size is 200 KB.
If you need to share the code that identifies the space, click on the icon next to it to copy the code to the clipboard and send it as text through the channel of your choice.
FROGED